Shipping Policy

Last Updated: November 24, 2024

At Kitchen, we are committed to providing a smooth and reliable shopping experience, from the moment you place your order to the time it arrives at your doorstep. Please read our Shipping Policy carefully for all the details regarding our shipping procedures.

1. Order Processing Time

• Processing Time: All orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays). Once your order is processed, you will receive an email notification with tracking information (if applicable).
• Order Cutoff Time: Orders placed after 2:00 PM may be processed the following business day.

2. Shipping Methods and Delivery Time

We offer various shipping options to cater to your needs. Delivery times may vary depending on your location, the shipping method chosen, and product availability.

• Standard Shipping: Estimated delivery time of 3-7 business days.
• Express Shipping: Estimated delivery time of 1-3 business days.

Please note that delivery times are estimates and are subject to change based on factors like weather, holidays, and delivery company performance.

3. Shipping Costs

Shipping costs are calculated at checkout based on the delivery method and destination. We strive to offer competitive and affordable shipping rates.

• Free Shipping: We may offer free standard shipping on orders over a certain amount. This offer is subject to change and will be indicated at checkout if applicable.
• Shipping Rates: For orders that do not qualify for free shipping, shipping fees will be displayed at checkout based on your location and selected shipping method.

4. International Shipping

Currently, we only offer shipping to customers within India. If you are located outside of India and would like to inquire about shipping, please contact us at dropfailure7@gmail.com.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email (if applicable) that allows you to track your package in real time. You can track your order on the courier service’s website by entering the tracking number.

6. Shipping Delays

While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as weather conditions, shipping carrier delays, or unforeseen circumstances. If your order is delayed, please allow extra time for delivery and reach out to our customer service team if you have any concerns.

7. Packaging

We take care to package your products securely to ensure they arrive in excellent condition. However, if you receive a damaged or defective item, please refer to our Refund and Return Policy for instructions on how to request a replacement or refund.

8. Order Issues

If there are any issues with your order—such as incorrect items, missing items, or damaged products—please contact us at dropfailure7@gmail.com within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.

9. Customer Responsibility

• Accurate Shipping Information: Please ensure that your shipping address is correct. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete shipping information provided by the customer.
• Customs and Import Duties: For orders shipped internationally, you may be responsible for any customs fees, taxes, or import duties levied by your country. These charges are not included in the purchase price or shipping cost and must be paid by the recipient.

10. Contact Us

If you have any questions about our shipping policies, delivery times, or need assistance with tracking your order, feel free to reach out to us:

• Email: dropfailure7@gmail.com

We appreciate your business and look forward to serving you!